Soft Skills for Business Architects

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Architecture and Soft Skills

  1. Concepts of Soft versus Hard Skills
  2. Relevance to the work of an architect
  3. Overview of key skills to be reviewed

Outcome: Awareness of the importance of soft skills in the world of architecture

Foundational Communications Skills

  1. Advocacy and Inquiry
  2. Observation and assessment
  3. Listening
  4. Feedback
  5. Attitude

Outcome: Awareness and understanding of some of the building blocks for effective interpersonal communication
Skills: Communication Skills

Scoping and Framing

  1. Defining context and boundaries
  2. Preparing for meetings

Outcome: Tools to help you plan the breadth and depth of your architecture projects and meetings
Skills: Planning and organizing, Strategic thinking

Project Management

  1. Stakeholder management
  2. Communications plans
  3. Project milestone reviews

Outcome: Awareness of fundamental principles of project planning
Skills: Planning and organizing, Systems thinking, Learning

Review/Interviewing Sessions

  1. Preparing for a review
  2. Principles of effective reviews/interviews
  3. Leading the session

Outcome: Improved capability to lead review/interview sessions
Skills: Interpersonal communications, Analysis and synthesis of information

Meeting Facilitation

  1. Meeting preparation
  2. Safety for open discussion
  3. Hearing all voices in the room
  4. Addressing problems and issues
  5. When to have a meeting / when not to have a meeting

Outcome: Understanding of skills needed to lead a workshop or review meeting
Skills: Planning and organizing, Interpersonal communications, People leadership

Presentations

  1. Principles of effective presentations
  2. Storytelling
  3. Storyboarding
  4. When to have a meeting / when not to have a meeting

Outcome: Improved understanding of the importance of sharing stories around your architecture efforts
Skills: Storytelling, Interpersonal communications, Teaching

Governance and Decision Making

  1. Governance principles
  2. Committee structures and methods
  3. Decision records
  4. Prioritization
  5. RACI
  6. Consensus and Negotiating

Outcome: Improved understanding of the importance of creating shared views so that meaningful action can be taken
Skills: Governance, Creating shared views, Flexibility, Building trust

Influencing and Networking

  1. The importance of emotion
  2. Trust and relationships
  3. Communities of interest
  4. Coaching

Outcome: Improved capability to relate to and engage others to help you achieve success
Skills: Political and cultural awareness, Interpersonal communications, People leadership, Team building, Building trust

Creativity and Strategic Thinking

  1. Paradigms
  2. Strategic thinking
  3. Learning

Outcome: Improved capability to generate new ideas
Skills: Strategic thinking, Empathy

Time Management

  1. Creating the environment
  2. Prioritization
  3. Health and well being

Outcome: Awareness of fundamental principles of managing your time and the time of others
Skills: Time management

Change Management

  1. Basic principles
  2. Resistance to change
  3. The “ACTIOn” model for change

Outcome: Awareness of fundamental principles of managing change
Skills: Change management

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